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Instructions on how to withdraw money

Transaction location

 

Customers can withdraw cash or transfer money at NVS’s head office.

 

Transaction time

 

From Monday – Friday (except holidays and holidays) during the following hours:

  • Morning: 8:00 am – 11:30 am
  • Afternoon: 13:00 – 16:00

 

How to trade

 

Step 1:  Customers need to prepare the following documents:

 

 Individual Clients  Institutional Clients
  1.  CCCD: Original, still valid;
  2. Withdrawal request/Fund transfer request.
  1. Letter of introduction (clearly stating the name, CCCD number of the person being introduced, job content: coming to make a withdrawal/transfer order);
  2. CCCD: Original, valid copy of the introduced person;
  3. Withdrawal request/Request for money transfer with signature and legal stamp of the Account Holder.

NVS will pre-print a withdrawal form with information based on the Customer’s Stock Exchange Account and withdrawal request.

Please sign the withdrawal form.

Note:

  • The withdrawal form must have the signature and seal of the account holder similar to the signature and seal registered with NVS when opening a securities trading account.
  • In case of withdrawing a large amount of VND 500 million or more, please contact the Brokerage Department at least 1 hour in advance during the working day to prepare the money quickly and promptly.

 

Step 2

Customers sign the withdrawal form in the area for the recipient, NVS will check and record the withdrawal on the Customer’s Securities Trading Account.

 

Step 3

  • NVS will send back to the Customer 01 copy of the withdrawal form confirmed by NVS.
  • The Customer receives the Check from NVS and goes to the designated Bank to receive the money.

 

Support contact information

 

During the transaction, if you need support to answer information (from 8:00 am to 5:00 pm, Monday to Friday every week, except holidays and Tet), please contact hotline: 076 724 5999.